Education, Online Courses and Children’s Services
edX is a well-known online learning platform offering a wide range of university-level courses and programs. While it provides valuable educational content, you may find yourself needing to cancel a subscription due to changes in availability, financial priorities, or personal goals. Failing to cancel in time can result in charges for courses or subscriptions you no longer intend to use.In this guide, we’ll walk you through the specific steps needed to successfully cancel your edX account or subscription to avoid unnecessary charges.
Visit www.edx.org and sign in using your registered email and password. This is an essential step to access your course and subscription settings.
Once logged in, click on your profile icon and access the ‘Dashboard’. This section displays your active and archived courses and gives you access to manage enrolments and subscriptions.
Locate any course or programme you have paid for. Click on the course title to open further options. Make sure to check if it was purchased as part of a paid track (e.g., for a certificate) or through a monthly subscription model.
If you’re on a monthly subscription (like with edX’s professional certificate programs on a subscription basis), find the ‘Manage Subscription’ or similar link. There, you can cancel recurring payments to prevent future charges. Follow the prompts to confirm your cancellation.
For verified track courses, edX typically offers a 14-day refund window from the date of purchase or course start. Go to the course page, select refund options, and follow the instructions if still within the refund window.
If you no longer wish to retain your edX account, click on your Profile > Account Settings > Scroll down and choose ‘Close Your edX Account’. Be aware this step is permanent and will delete your profile and progress history.
If you subscribed to edX using third-party platforms (e.g., Apple iTunes or Google Play), cancelling through edX directly may not end your payments. You must cancel directly through the respective third-party account settings to avoid being billed again.
Finding the process overwhelming? If you’re facing challenges with the cancellation process or simply want to avoid the hassle, Querocancelar.com can handle it all for you quickly and professionally. We specialise in cancelling Australian services, including online education subscriptions like edX, allowing you to relax while we take care of the paperwork and steps on your behalf.
Cancelling your edX subscription or account in a timely and complete manner ensures you avoid unexpected charges and maintain control over your subscriptions. By carefully following the steps above—especially checking third-party billing and account status—you can manage your learning commitments effectively and with peace of mind.
