How to Unsubscribe from Kogan

E-commerce / Subscriptions / Fashion / Shopping

How to Unsubscribe from Kogan

Introduction

Kogan is a well-known Australian online retailer offering a wide range of products and services, including electronics, home goods, fashion, and subscription-based memberships like Kogan First. While these services may offer great value, if you no longer need them, forgetting to cancel can lead to unexpected charges, automatic renewals, and unwanted financial strain.
To help you avoid unnecessary costs, this guide will walk you through specific steps to effectively cancel your Kogan subscription or account.

Steps to cancel your service

1. Log in to your Kogan account

Start by visiting https://www.kogan.com/au/ and logging into your account with your registered email and password. Accessing your account dashboard is the first step to manage subscriptions and orders.

2. Navigate to ‘My Account’ settings

Once logged in, click on ‘My Account’ in the top right corner of the page. From the dropdown, choose ‘Account Settings’ or ‘Memberships’ depending on what you wish to cancel.

3. Cancel your Kogan First membership

If you are subscribed to Kogan First, locate the membership section. Click on ‘Manage Membership’ and select the cancellation option. Follow the prompts to complete the process. You may be asked to provide a reason for cancellation.

4. Turn off auto-renewal to avoid future charges

Make sure auto-renewal is disabled for your membership. Some users think cancelling ends auto-renewal, but it’s a separate setting you need to confirm. Locate the ‘Billing’ or ‘Payment Settings’ tab and ensure your subscription will not automatically renew.

5. Remove or update your payment method

To prevent future charges on any purchases or accidental renewals, remove your credit card details or replace them with a temporary payment method if you wish to retain your account for browsing, without making purchases.

6. Commonly forgotten: Unsubscribe from promotional emails

Kogan frequently sends promotional emails and sales alerts. After cancelling your subscription, remember to scroll to the bottom of any Kogan email and click ‘Unsubscribe’ if you don’t wish to receive further marketing messages.

7. Receive and save cancellation confirmation

Shortly after you cancel a membership or subscription, you should receive an email confirming the cancellation. Keep this confirmation stored safely in your email or take a screenshot for record-keeping purposes.

Important note

Looking for a faster and stress-free way to cancel?
If you’d prefer to skip the hassle, querocancelar.com can handle the cancellation of your Kogan subscription or account quickly and efficiently. Our team of experts in Brazil takes care of the entire process, saving you valuable time and helping you avoid difficult systems or long support queues.

Conclusion

Cancelling your Kogan subscription in a timely and correct manner helps you avoid continuing charges and ensures control over your personal finances. By following the detailed steps outlined above, you can successfully take charge of your subscription settings without confusion or delay.