How to Unsubscribe from Origin Energy

Utilities

How to Unsubscribe from Origin Energy

Introduction

Origin Energy is one of Australia’s major energy providers, offering electricity, gas, and solar services across the country. If you’re planning to move, switch providers, or simply no longer need their services, failing to cancel promptly could result in continued charges or billing disputes. Leaving utilities active in your name can also pose a financial risk if left unmanaged.

In this guide, we’ll walk you through the specific steps needed to effectively cancel your Origin Energy service and avoid unnecessary fees.

Steps to cancel your service

1. Gather Your Account Information

Make sure you have your Origin Energy account number, personal identification details, and the address of the property where the service is active. This information is essential for verifying your identity and processing the cancellation smoothly.

2. Choose a Cancellation Method

You can cancel by calling Origin Energy’s customer service at 13 24 61 or by visiting their official website at OriginEnergy.com.au. If you prefer using their online cancellation form, ensure all details are filled out completely to avoid delays.

3. Schedule Your Final Meter Read

If you’re moving out or disconnecting the service completely, request a final meter read. This ensures accurate billing and prevents future charges. Origin may require a few business days’ notice, so plan this in advance.

4. Settle Any Outstanding Payments

Before your account can be closed, any unpaid bills must be cleared. Check your latest statement or log into your online Origin account to view any balances that need to be paid.

5. Confirm Cancellation in Writing

After initiating your cancellation, request a written confirmation email or reference number. This serves as proof in case of billing issues later on.

6. Don’t Forget to Return Any Rented Equipment

If you have rented hardware from Origin Energy, such as a gas heater or monitoring device, be sure to return it as instructed. This is a commonly forgotten step and may result in additional charges if not completed.

Important note

Need assistance with your cancellation?
If navigating the cancellation process becomes overwhelming or time-consuming, consider using our expert service at Querocancelar.com. We specialise in helping customers in Australia efficiently terminate utility services like Origin Energy, saving you both time and stress while ensuring complete peace of mind.

Conclusion

By following these steps, you can ensure a timely and hassle-free cancellation of your Origin Energy services. Whether you’re relocating or switching providers, managing the termination correctly helps avoid hidden costs, ensures accurate billing, and keeps your credit history intact.