How to Unsubscribe from SpinTel

Phone, Internet and Pay TV

How to Unsubscribe from SpinTel

Introduction

SpinTel is an Australian service provider offering internet, mobile, and home phone plans. If you no longer require these services, it’s essential to cancel them in a timely manner to avoid ongoing monthly charges that can accumulate and impact your finances. Failing to properly cancel your account might also result in charges for unreturned equipment or automatic plan renewals.
This guide provides clear and specific steps to help you cancel your SpinTel service effectively and without hassle.

Steps to cancel your service

1. Review Your Contract and Billing Cycle

Before initiating the cancellation, check your current contract or plan details. Take note of the minimum contract period and your billing cycle to avoid unexpected fees or cancellation charges.

2. Prepare Your Account Details

Ensure you have all relevant information ready, including your SpinTel account number, personal identification details, and the services you wish to cancel. This will streamline the process when contacting customer support.

3. Contact SpinTel Customer Service

Call SpinTel on 1300 303 375 or use the live chat available on their website at https://www.spintel.net.au/. Inform them of your request to cancel the service(s), and confirm the end date of service, as well as any potential termination fees.

4. Request Written Confirmation

Ask SpinTel to provide a written confirmation of your cancellation, including the final service date and any final charges. Keep this for your records in case of billing discrepancies.

5. Return Any Rented Equipment

If you were supplied with a modem, router, or other equipment by SpinTel, make sure to return it as instructed. Neglecting to return equipment may result in additional charges, which is a common oversight among customers.

6. Check Your Final Bill

After cancellation, review your final invoice to ensure all charges are accurate and reflect the agreed-upon termination date. If anything is unclear or incorrect, contact SpinTel promptly for clarification.

Important note

Need assistance navigating the cancellation?
If you’re facing challenges with cancelling your SpinTel service or simply want to save time, querocancelar.com can help. We specialise in managing service cancellations quickly and reliably across Australia. Our experienced team will handle the entire process on your behalf, giving you peace of mind and more time to focus on what matters.

Conclusion

Cancelling your SpinTel service in an accurate and timely manner prevents unwanted charges and ensures a smooth end to your account. By following these steps—especially returning any rented equipment and confirming written cancellation—you protect yourself from future billing issues and unnecessary stress.