Phone, Internet and Pay TV
Dodo is a telecommunications provider in Australia offering phone, internet, and other home services. If you’re no longer using your Dodo services or are switching providers, it’s essential to cancel your account properly to avoid ongoing charges, contract renewal penalties or potential debit issues. Failure to act quickly may result in repeated billing even after you no longer use the service.This guide lays out the specific steps you need to take to cancel your Dodo service effectively and prevent unwanted fees.
Before initiating cancellation, check your contract for any applicable notice periods, minimum terms, or early termination fees. This information will help you determine the correct timing and any potential charges involved in discontinuing the service.
Call Dodo customer service on 13 36 36 (within Australia) and request to cancel your service. Be prepared to verify your identity and explain your reason for cancelling. Dodo’s customer service is available Monday to Friday 8am–11pm and weekends from 9am–9pm (AEST).
Some cancellations might require confirmation in writing. If requested, send an email to support@dodo.com or use their contact form on the official website: https://www.dodo.com/. Include your account number, full name, contact details, and a clear statement asking for service termination.
Ensure that any unpaid bills or prorated charges are settled in full. Dodo may not finalise your cancellation until all dues are cleared, and they may continue charging your payment method if not resolved.
If you’ve been provided with rented hardware—like modems, routers or set-top boxes—it’s crucial to return them to avoid additional equipment fees. Dodo will typically give you return instructions; ensure you follow them promptly. Many customers forget this step, leading to unexpected charges.
If you subscribed to extra services such as added speed packs, call bundles or streaming services through Dodo, make sure these are also cancelled. These might be billed separately and could continue even if your primary service is stopped.
Once cancellation is processed, ask for written confirmation or a final bill to ensure your account is fully deactivated. This can help in resolving any future disputes or billing errors.
Looking for a fast and reliable way to cancel your service? If you’re unsure about the cancellation process with Dodo or simply want to save time, querocancelar.com can handle it for you. Our expert team will manage the process from start to finish, ensuring your service is cancelled promptly and correctly—without the headache of dealing with customer service queues or fine print. Save time and avoid stress with our help.
Cancelling your Dodo service in a timely and proper manner can save you from unnecessary payments and complications. By following these clear steps—especially remembering to return any equipment and confirming closure—you’ll ensure a smooth and worry-free cancellation experience.
