How to Unsubscribe from Fetch TV

Streaming / Entertainment

How to Unsubscribe from Fetch TV

Introduction

Fetch TV is a subscription-based entertainment service available in Australia, offering users access to live TV, streaming apps, and on-demand content through set-top boxes. If you no longer use Fetch TV or are switching to another provider, it’s essential to cancel your subscription correctly to avoid ongoing charges or unnecessary financial commitments.
In this guide, we’ll walk you through the specific steps needed to effectively cancel your Fetch TV subscription and ensure you don’t miss any important details.

Steps to cancel your service

1. Log in to Your Fetch TV Account

Start by visiting the Fetch TV website at https://www.fetchtv.com.au and log in to your account. Ensure you use the correct credentials associated with your subscription.

2. Check Who Your Service Provider Is

Fetch TV is often provided as part of a package through a third-party provider such as your internet service provider (ISP). Check whether you subscribed directly through Fetch or via a partner like Optus, iiNet, or Aussie Broadband. This will determine whom you need to contact for cancellation.

3. Contact the Relevant Provider for Cancellation

If you subscribed through a third-party provider, contact their customer support directly to request cancellation. Each provider may have a slightly different cancellation process. If you subscribed directly, call Fetch TV customer service at 1800 982 071 or use the contact form on their website.

4. Provide Required Details

Be prepared to provide details such as your account number, service address, and identification to verify your account. State clearly that you wish to cancel your Fetch TV service and ask for confirmation of the cancellation request.

5. Return Any Equipment Provided

If you were provided with a Fetch TV set-top box, especially on a rental or loan basis, make sure to return it to the provider. Failing to do so could result in additional charges or penalties. Follow the return address and instructions given by your service provider.

6. Cancel Any Add-On Subscriptions

Remove any optional channel packs or app subscriptions (e.g., Movie Box, Optus Sport) that you may have added to your Fetch TV account. These may not be automatically cancelled with your main service and could continue billing separately.

7. Obtain Written Confirmation of Cancellation

Once the cancellation is processed, ask for a confirmation email or written notice. This will serve as proof in case of any billing disputes in the future.

Important note

Do you want to avoid the hassle of cancelling Fetch TV on your own?
If managing the cancellation process or dealing with providers feels overwhelming, querocancelar.com can take care of it for you. We handle the entire cancellation on your behalf efficiently and securely, giving you peace of mind and saving your valuable time.

Conclusion

Cancelling your Fetch TV subscription promptly and completely ensures that you avoid further charges, return your equipment without penalty, and officially close the account with confidence. Following the correct steps tailored to your provider will make the process smooth and hassle-free.