Phone, Internet and Pay TV
Kogan Mobile is an Australian mobile service provider offering prepaid mobile plans with data, text and call inclusions. If you no longer require their service or have switched to another provider, it’s essential to cancel your Kogan Mobile plan to avoid automatic renewals and unexpected charges. Failing to cancel on time may result in continued deductions from your payment method.This guide will walk you through the specific steps needed to cancel your Kogan Mobile service effectively and without complications.
Log into your Kogan Mobile account via their website at https://www.koganmobile.com.au/. Navigate to your active service and locate the auto-renewal setting. Disable auto-renewal to prevent your plan from being automatically recharged at the end of the billing cycle.
Once auto-renewal is turned off, avoid manually recharging your plan or purchasing additional data packs, as these may reinitiate service and cause further charges.
If you wish to retain your Kogan Mobile number with another provider, initiate the porting process through your new carrier. Ensure your Kogan Mobile number and account are active during the transfer to avoid losing your number.
Kogan Mobile services are prepaid, so once auto-renewal is disabled and no top-ups are made, your service will eventually expire at the end of your current plan period. There is no need to contact customer service unless you face issues.
If your Kogan Mobile service is connected to other services via a Kogan.com account (like device subscriptions or insurance), make sure to review and cancel those separately to avoid ongoing charges.
If you’re using a physical SIM, be sure to remove it from your device. For eSIM users, delete the eSIM profile from your phone settings. This avoids confusion, especially when activating a new provider’s service.
Need a hand speeding up your cancellation? If you’re facing challenges with cancelling Kogan Mobile or prefer to let professionals handle it, consider using querocancelar.com. We handle the cancellation process quickly and efficiently across all Australian services, saving you time and eliminating unnecessary stress.
Cancelling your Kogan Mobile service correctly ensures you won’t face automatic recharges or confusion during provider transitions. By following these straightforward steps—especially turning off auto-renewal and managing your number’s transfer—you can take control of your mobile service and expenses. Don’t forget to remove your SIM or eSIM to fully deactivate your usage.
