How to Unsubscribe from Virgin Active

Gyms and Fitness

How to Unsubscribe from Virgin Active

Introduction

Virgin Active is a well-known health and fitness club offering premium gym facilities, exercise classes, and wellness services across Australia. While the membership provides access to top-tier equipment and amenities, forgetting to cancel your subscription when no longer needed can lead to ongoing charges and unnecessary financial strain. Whether you’re relocating, switching gyms, or no longer using the service, knowing exactly how to cancel your Virgin Active membership is essential.
In this guide, we’ll walk you through the exact steps to cancel your Virgin Active membership in Australia effectively and avoid future billing.

Steps to cancel your service

1. Review Your Membership Agreement

Before initiating cancellation, read through your original membership contract to understand your specific terms, including any minimum commitment period, notice requirements, and potential cancellation fees. This will help you avoid surprises and ensure you meet all conditions.

2. Contact Your Home Club Directly

All cancellations must be submitted directly to the Virgin Active club where you signed up or are currently registered. Visit the official website or refer to your account documents to find the contact details of your club. It’s recommended to cancel in person or over the phone to ensure prompt handling.

3. Submit a Cancellation Request in Writing

Most Virgin Active locations require a written notice to process cancellations. This can usually be done through a form at the front desk or via email. Be sure to include your full name, membership ID, and the date from which you wish the cancellation to take effect.

4. Follow the Notice Period

Virgin Active typically requires a 28-day notice period for cancellations. Make sure you provide sufficient lead time so that you don’t get billed for additional weeks beyond your intended cancellation date.

5. Request and Retain a Confirmation

Once you’ve submitted your cancellation request, always ask for written confirmation from the club. Keep this confirmation for your records in case you need to dispute any future charges.

6. Cancel Any Linked Billing or Add-Ons

If you signed up for additional services such as locker rentals, towel service or personal training, ensure that you cancel these separately as they may not be automatically included in your membership cancellation.

7. Return Access Cards and Equipment – Commonly Forgotten Step

Before your membership officially ends, return any gym access cards, key fobs, or lockers associated with your account. Failing to do so may result in extra charges or delayed cancellation processing. This is a commonly overlooked step, so double-check with your club what needs to be returned.

Important note

Thinking of cancelling your Virgin Active membership but not sure where to begin?
If you’re finding the process unclear or time-consuming, let querocancelar.com handle it for you. Our dedicated team in Australia will manage the entire cancellation process quickly and efficiently, offering you peace of mind and saving you the hassle of dealing with it yourself.

Conclusion

Timely and proper cancellation of your Virgin Active membership in Australia ensures you don’t face unexpected fees or prolonged billing. By following the steps above and observing the notice period, you can close your membership confidently and smoothly. Always remember to cancel any linked services and return all physical access items to avoid future issues.